RESTRICTED DELIVERY INFORMATION

COVID tests for travel require the rapid shipping of a sample kit to you, and from you to our laboratory. We have partnered with the UK’s premier delivery company DPD. We can support the majority of the population in Great Britain, with DPD’s delivery service level being in excess of 99.5%

Unfortunately, due to the distances involved we cannot perform a next-day shipping service from certain locations

We need to ensure that when your test kits are collected, that we have enough time to get them back and process them for your travel needs.

The locations we do not support include Northern Ireland, the Scottish Islands (Orkney, Shetland, and Arran), certain parts of the Scottish mainland (including Inverness, and the Highlands), the Isle of Man, the Isle of Wight and the Channel Islands (Guernsey and Jersey). If you are concerned that you live in one of the regions we cannot serve, you can check the full list of postcodes below.

Orkney KW15 to 17
Shetland ZE1 to ZE3
Inverness, Highlands and Islands – IV1 to IV99, HS1 to HS9 , PH19 to PH50,
Argyll – FK17 to FK21 , KA27, PA20 to PA78 ,
Arran KA28
Isle of Man – IM1 to IM9
Isle of Wight – IOW PO30 to PO41
Guernsey GY1 to GY1O
Jersey – JE1 to JE5
N. Ireland BT1 to BT99

We reserve the right to reject orders from postcodes that we do not deliver to.